VOIP Business Phone Systems

Mitel Review

Big company features at a small company price — Mitel delivers value for small business owners

At the heart of every successful business is optimal communications services. In today’s fast paced global marketplace, savvy business owners are turning to cloud-based communications services more than ever to connect with other companies, remote-based employees and consumers from every corner of the world to increase their streams of income and promote their products and services in new and evolving ways as the internet expands and grows.

Mitel is one of the internet-based telecommunications companies that has responded to address business needs on a global level, offering flexible services for small, mid-size and enterprise level entrepreneurs that wish to expand their communications services beyond standard, local phone lines.

Mitel Product Features

Mitel breaks down their services with flexible, easy to locate packages on their website that addresses multiple types of businesses. A business owner can either choose internet-based communications packages based upon the size of their company from small business, mid-sized business or enterprise level company, or they can select from various industries such as healthcare, hospitality, government, education, field services, manufacturing, retail or sports and entertainment.

If your company does not fit these categories, you can contact customer service to speak to a representative to find out if there are specific services that would target areas that would help your company grow and support your ROI goals.

Mitel is also partnered with Google’s AI functions to improve your customer’s experience with as little effort as possible. You can learn more about how you can use the tools within the communications package you choose to support your own customer’s experience to nurture business relationships and help foster repeat business, better online reviews and more customer recommendations.

Mitel’s plans grow with you

Mitel is also one of the few companies that states that every level package will adapt to the growing needs of a company. This is one of the most important things for any level entrepreneur since growth is the one thing that every business owner wants, yet secretly fears as they look for business tools; they worry that as soon as they commit to a package for the size of their company that is appropriate for their current needs and that fits their budget, they will outgrow the package and have a hard time getting new features added. Mitel’s packages purportedly have growth already in mind, which should put this worry to rest.

Vague pricing and no pre-made packages?

As seen with many of the online telecommunications companies, the packages are not very well lined out and have very vague descriptions without speaking directly to a sales agent. There are no clear-cut pricing guides, nor even a “here’s what you can expect to get” for each level of business or industry type, which is a little enigmatic and unsettling to begin with.

8.9
Good

Mitel

Mitel is one of the internet-based telecommunications companies that has responded to address business needs on a global level, offering flexible services for small, mid-size and enterprise level entrepreneurs that wish to expand their communications services beyond standard, local phone lines.
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